These times are based on Eastern Standard Time (EST). The day before any state-observed holidayįor state-observed holidays falling on Monday through Thursday (except Thanksgiving) The inmate telephone system operational hours are detailed in the chart below. Phone hours will vary by institution based on the needs of the institution and will be determined by the Warden, in accordance with Chapter 33-602.205(2)(i). The chaplain will notify the inmate and he/she may be granted a special telephone callĬlick here for information about the new Inmate Telephone System. If there is a family emergency, family members are urged to contact the institution's chaplain. Inmates may place collect calls to approved numbers. Calling an Inmate Inmate Phone Procedureįlorida prison inmates are not permitted to receive telephone calls. The cost of Secure Mail covers the cost of the infrastructure to support it and monitoring of the messages for safety and security purposes. This is $0.19 cheaper than the cost of a first-class postage stamp, currently at $0.58. Secure Mail is available to inmates at a cost of $0.39/stamp, with one stamp purchasing one email. However, through JPay Inc., a Florida–based company, the Department provides a variety of multimedia services to inmates, including secure mail, through both an interactive kiosk, available in each general population housing unit, and secure tablets.įor more information, or to create an account, visit. Inmates are not authorized access to the Internet. Mail should be written in English, Spanish, or Creole unless the inmate has prior written approval from the warden to receive correspondence in another language.Īll routine mail sent to an inmate is opened, examined, and read by designated department staff. Addressing the EnvelopeĪlways use the inmate’s committed name and DC number when addressing your letters. Mail Express cardboard envelopes), multi-layer packaging, bubble wrap, packing peanuts and similar packaging. The following types of incoming mail packaging will be rejected and returned to the sender unopened: envelopes that have metal parts, boxes, padded envelopes, plastic bags, card stock type envelopes (e.g., U.S. No packaging other than standard envelopes shall be accepted. Correspondence sent by other courier or delivery services will be refused. Incoming routine mail that is properly addressed, and is compliant with department rules, will not be held for processing for more than 72 hours after receipt (excluding weekends and holidays).Īll correspondence addressed to an inmate must be sent by U.S. What if my loved one doesn’t have tablet/kiosk privileges due to their housing designation or status?. If this occurs, once discovered, the scan will be deleted and the correspondence will be returned to sender with instructions to re-send the mail in compliance with the applicable rule.Īll routine inmate mail should be sent to the following address: Every attempt will be made to intercept any incoming legal and/or privileged mail sent to the routine mail processing center in error, however, please be aware that, due to the volume of mail being processed, there is a risk of such mail being opened, inspected, and scanned electronically. #Imate mail code
Inmates will continue to receive legal mail and privileged mail at their institution in accordance with Florida Administrative Code 33-210.102 and 33-210.103. Legal mail and privileged mail should NOT be mailed to the central processing facility.
The guidelines below apply to Routine Inmate Mail ONLY. To view the complete rule and guidelines please visit: Rule 33-210.101 Florida Administrative Code. All routine inmate mail must be addressed to the central processing facility (see below) for scanning and electronic distribution. FDC is pleased to announce that all State of Florida Correctional Institutions are fully transitioned to the new electronic mail delivery format.
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